ShipCue

Support

Support contact is awaiting owner configuration.

Why is an order missing?

Only paid, uncancelled orders that are not fully fulfilled are admitted. Check your plan limit, exclusion tags and the initial seven-day import window.

Why did I not receive an email?

Email requires Basic or Pro, an explicitly entered email address and enabled alerts. Check alert status and failed jobs in the app's Support page, then contact support.

How do I reinstall?

Install ShipCue from Shopify and open it from Apps. Approve requested permissions and check Settings and Billing. Old installation jobs cannot run.

App version: 0.1.0